Troubleshooting Informatica pmrep and pmcmd issues

Quite often we have people complaining about the errors thrown by Informatica pmrep and pmcmd commands and that they are able to connect to the Informatica repository from the client tools but unable to do so from the terminal or cmd prompt. The solution to this is pretty simple though. All that you need to blame is the environmental variables that have been set [or unset] in the machine.

Problem

Upon calling pmrep and pmcmd from the cmd prompt or terminal, you may end up receiving the following error.

$ pmrep

Could not load program pmrep:

        Dependent module libACE.so could not be loaded.

Could not load module libACE.so.

System error: No such file or directory

$ pmcmd

Could not load program pmcmd:

        Dependent module libpmasrt.a could not be loaded.

Could not load module libpmasrt.a.

System error: No such file or directory

Solution

Unix based machines

1. Check if the LIBPATH variable is set correctly.
The LIBPATH env variable must include “<INFA_HOME>/server/bin” path.
(You may check this by typing echo $LIBPATH in terminal window)

2. If the variable doesn’t include the above said path, set it in ‘.bash_profile’ [or  ‘.profile’ whichever is applicable based on the operating system]

3. Ensure PATH variable includes LIBPATH
The PATH variable should include either LIBPATH or “<INFA_HOME>/server/bin” path.

 

 4. Save and source the file.
       Type “source .bash_profile” [or “. .profile”]

5. Now type pmrep or pmcmd, it has to work.

Windows Machines

1. Check if the LIBPATH variable is set correctly.
The LIBPATH env variable must include “<INFA_HOME>/server/bin” path.

Or echo %LIBPATH% 

2. If the variable doesn’t include the path, set it as shown below.

3. Add “<INFA_HOME>/server/bin” to PATH variable as well if it’s not present already.

4. Now type pmrep or pmcmd and get going!